Senior/ Guest Service Assistant (Hotels by Far East Hospitality) - Islandwide

Job Description

This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Your responsibilities will involve handling all baggage-related tasks for hotel guests and providing valuable support.

Responsibilities:

- Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
- Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
- Establish contact (courtesy calls) with guests and render assistance where necessary.
- Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
- Any other reasonable job tasks as assigned.

Job Requirements

- PSLE or equivalent.
- Willing to perform rotating shifts.
- Positive attitude with outgoing personality and good communication skills.
- Experience in hospitality and knowledge of Opera is preferred.

Work Location (MRT)