Senior Contract Administration Officer

Job Description

We are seeking dedicated professionals to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies. This role involves managing a variety of customer contracts and includes the following responsibilities:
- Overseeing/ manage contract matters, including reviewing contracts, account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation
- Managing meter-related tasks such as setup, activation, deactivation, and removal
- Ensuring compliance with audit requirements and retail policies
- Liaising and managing communication with external parties on customer-related issues
- Maintaining databases, including SAP, customer portals, and department mailboxes
- Supervising junior staff and ensuring that operational workflows and manuals are in place for staff training
- Administering and implementing processes in compliance with requirements
- Reviewing work processes to simplify, standardize, and automate them
- Handling ad-hoc projects as assigned
- Assist in new system processes and documentations

Job Requirements

- Degree in any discipline
- Min 3 years related working experience
- Proficiency in Microsoft Office - Excel & Word
- Meticulous, good interpersonal & problem-solving skills
- Good communication skills
- Fast learner who can work independently while maintaining a team-oriented mindset

Work Location