Operations Superviors #Seniors Welcome

Job Description

Core Responsibilities:
-Supervise operations in assigned terminal during shift duty.
-Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
-Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
-Ensure intra-terminal and/or inter-terminal trolley transfers.
-Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
-Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
-Attend to customer complaints and escalation when required.
-Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.

Periodic Duties:
-Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
-Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
-Conduct scheduled coaching session with direct reports
-Covering TMC duties as and when assigned.

Job Requirements

Job Specifications (Qualifications/Experiences):
-O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
-Minimum 2 years of supervisory experience in operations functions.
-Confident in dealing with staff across all ages.
-Possess excellent interpersonal, communication and organizational skills.
-Adaptable to change and a good team player.
-Able to work on Shift Duty.
-Able to obtain an Airport Pass (Airside)
-Familiarity with Changi Airport terminal operations will be an added advantage

Work Location (MRT)

Work Location