Medical Social Worker - Sengkang Senior Care Centre

Job Description

Responsibilities:
•Report directly to the Centre Manager.
•Assess & evaluate patients’/families’ psycho-social and financial status.    
•Key person in setting up and upkeep of administrative protocols pertaining to patient needs from onboarding to discharging.
•Work closely with team members in the development of the Individual Care Plan. 
•Provide accurate information to clients on policies, procedures and service.
•Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner. 
•Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
•Administration of grants, subsidies and support services where relevant or necessary. 
•Maintenance of documentation for case management as per MOH requirements for audit purposes. 
•Assist with logistics, staffing and operational capability of the centre when required.
•Assist with staff rostering and management. 
•Participate & represent on behalf of the company’s services with confidence.
•Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Benefits:
•Attractive base salary and incentives for driving results. 
•Great opportunity for career development in a growing market and organization. 
•Industry-specific training and coaching by a highly experienced team.
•Highly flexible environment to brainstorm and implement ideas. 
•15 days annual leave.

Job Requirements

Requirements:
•Diploma or Degree in Social Work or other relevant fields desirable.
•5-days work week. Rotational weekends (Sat & Sun) required. 
•Preferably minimum 1 years in a similar role in a daycare centre, would be good to have.
•Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general. 
•Having experience with IRMS, ILTC Portal and other relevant IT systems would be good. 
•Hands-on experience working with elderly in the community. 
•Able to work independently with little supervision. 
•Proficient in Microsoft Office and comfortable with IT.
•Able to speak local languages and dialect (preferable).
•Singaporean & PR only.

Work Location