Ground Operations Supervisor #Airport #Singaporean Only
Smarte Carte Singapore Pte LtdJob Description
Core Responsibilities: - Supervise operations in assigned terminal during shift duty. - Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty. - Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal. - Ensure intra-terminal and/or inter-terminal trolley transfers. - Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal. - Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal. - Attend to customer complaints and escalation when required. - Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment. Periodic Duties: - Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers. - Conduct schedule operations/safety/security briefing to trolley service officers during shift duty. - Conduct scheduled coaching session with direct reports - Covering TMC duties as and when assigned.
Job Requirements
Job Specifications (Qualifications/Experiences): - O level / NITEC Diploma in Science/Engineering/Supply Chain or equivalent preferred - Minimum 2 years of supervisory experience in operations functions. - Confident in dealing with staff across all ages - Possess excellent interpersonal, communication and organizational skills. - Adaptable to change and a good team player. - Able to work on Shift Duty - 7 to 7 . - Able to obtain an Airport Pass (Airside) - Familiarity with Changi Airport terminal operations will be an added advantage #Singaporeans Only#
Work Location (MRT)
Work Location