Customer Service Supervisor

Job Description

Greet customers / drivers professionally and courteously

Listen to customer / driver concerns and accurately document vehicle issues in the job card. Open and close job cards / repair orders in the system

Handle accident repairs and claims

Provide accurate time and cost estimates for service jobs

Handle customer / driver complaints or issues

Liaise between workshop and customers to communicate technical information

Job Requirements

At least NTC, NITEC or Technical Trade Certificate

Preferably with class 2 or 3 driving license

Interested candidates are invited to email their updated resume to [email protected]

Please note that only shortlisted candidates will be notified.

Work Location (MRT)

Work Location