(Night Shift) Customer Service Officer #Airport #Baggage Storage
Smarte Carte Singapore Pte LtdJob Description
Duties - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag wrapping service and upselling of baggage services or products - Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP) - Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police - Responsible for store cleanliness and image - Any other duties as assigned by management *Shifts available (Fixed Shift): Night: 10.45pm - 7.05am
Job Requirements
Job Specifications - Familiarity with POS system will be on an added advantage - Good interpersonal and communication skills - Team player - Ability to converse in basic English - Able to obtain an Airport Pass (Airside). - Able to carry up to 25kg luggage *Singaporean Only* *6 days work week, fixed shift* *7.33 hrs shift*
Work Location (MRT)
Work Location