Customer Care Specialist ($5K Joining Bonus for Singaporeans and PRs)

Job Description

- You will attend to passengers at arrival claims with mishandled and damaged baggage.
- Raise reports of mishandled and damaged bags, in according to the various airline requirements.
- Trace mishandled baggage and keep passengers informed of the tracing status
- Assist passengers with odd size bags
- Answer hotline calls on baggage matters

Job Requirements

- Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
- Professionalism, Patience and a "People-first" attitude
- Comfortable with shift work
- No experience required

Work Location (MRT)

Work Location