Centre Executive - Senior Care Centre
Active Global Respite Care Pte LtdJob Description
Job Description: - Report directly to the Centre Management. - Assist the centre management with running the operations of the centre. - Actively drive sales volume through quick follow-ups with potential clients. - Provide accurate information to clients on policies, procedures and service. - Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner. - Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks. - Ensuring that the logistics and operational capability of the centre runs smoothly. - Ensuring timely and appropriate administration and documentation according to required law, processes and regulations. - Participate & represent on behalf of the company’s services with confidence. - Represent the centre in the absence of any management. - Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words. Benefits: - Attractive base salary and incentives for driving results. - Great opportunity for career development in a growing market and organization. - Industry-specific training and coaching by a highly experienced team. - Highly flexible environment to brainstorm and implement ideas. - 15 days annual leave.
Job Requirements
Requirements: - Diploma or Degree in any field is welcome. - 5-days work week. Rotational weekends (Sat & Sun) required. - Preferably minimum 1 year in operational role. - Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general. - Applicants with operational backgrounds in other industries such as hospitality are welcome to apply. - Experience working with elderly in the community would be good to have. - Hands-on and enjoys community setting. - Able to work independently with little supervision. - Proficient in Microsoft Office and comfortable with IT. - Able to speak local languages and dialect (preferable).
Work Location