Call Centre Officer (Jalan Bahar)

Job Description

Job Scope :

- To manage feedback received on alleged TCASA offences via specific hotlines and email addresses.
- Shall respond to the feedback and assign enforcement teams for follow up.
- On social media platforms and keywords provided by the Authority.
- Compile reports for review when peddlers have been identified for follow up.

Job Requirements

- Able to communicate with mandarin speaking customers.
- Able to work rotating shift : 2 Days Work , 2 Days off basis ( 10am to 10pm/ 10pm to 10am)
- Working Location : Jalan Bahar

Work Location (MRT)

Work Location