Billing & Settlement Officer/ Senior Officer/ Executive

Job Description

We are seeking meticulous and experienced candidates to join our team. The successful candidates will be responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all billing and settlement processes. 

- Setup/ Prepare/ Send customer invoices for various utilities mainly electricity
- Troubleshoot and resolving billing and credit control issues
- Prepare, review and resolve monthly and daily settlement
- Ensure accuracy and timeliness of all bills and settlements
- Collaborate closely with different internal departments to ensure high accuracy of customer information and coach Junior Officers (Senior role)
- Liaise with external vendors and resolve any issues (Senior role)
- Assist with process and system improvements and implementations (Senior role)
- Prepare customer/ internal financial or billing related reports as required

Job Requirements

- Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
- Min 5 years related working experience/ Min 2 years supervisory experience for Senior roles
- Proficiency in Microsoft Officer especially MS Excel
- Meticulous and detailed oriented
- Able to work independently with minimum supervision and meet deadlines
- Excellent inter-personal skills, problem solving skills and a team player

Work Location