Assistant Manager - Centres

Job Description

- Report directly to Area Manager.
- Assist in operations of daycare centres as a business including active ageing services, with an understanding of P&L.
- Contributes to the organization and creating versatility in knowledge and skills sets.
- Actively drive sales volume through quick follow-ups with potential clients.
- Provide accurate information to clients on policies, procedures and service.
- Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed promptly and appropriately.
- At all times ensure highest level of care is given to the patients according to regulations, SOPs and best practices.
- Work closely with other centre managers to ensure that all MOH service requirements in financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
- Assist in staff rostering and management whenever required.
- Participate & represent on behalf of the company’s services with confidence.
- Respond to emergencies, and conduct investigations on incidents and preventive actions.
- Any other adhoc tasks delegated by management.

Job Requirements

- Diploma or Degree in Business Management or any other fields are welcome to apply.
- Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
- 5-days work week. Rotational weekends (Sat & Sun) required.
- Preferably minimum 3 years in operational management role.
- Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.
- Hands-on and enjoys community setting.
- Able to work independently with little supervision.
- Highly proficient in Microsoft Office and comfortable with IT.
- Able to speak local languages and dialect (preferable).
- Singaporean & PR only.

Work Location (MRT)