Partner Success Manager (APAC)

Job Description

- Act as a trusted advisor to partners, helping them gain a deep understanding of Datadog’s pricing, billing, and operational workflows.
- Drive structured onboarding and enablement programs, ensuring partners are certified, operationally fluent, and capable of managing the customer lifecycle.
- Monitor partner health and contract revenue performance, surfacing risks and identifying growth opportunities, while owning overall subscription management.
- Actively communicate with Product PMs, Revenue Engineering, Finance, and Deal Desk to address partner needs, resolve challenges, and drive mutual success.
- Collaborate cross-functionally with Partner Management, Sales, Technical Engineering Support, Enablement and Customer Success teams to advocate for partners and align joint priorities that drive end-customer success through partners.
- Innovate to identify and execute new programs, techniques, and best-practices to support and promote rapid growth and scale in our Partnerships.

Job Requirements

- 3+ years of experience in partner-related roles, ideally in cloud technology, with 5+ years overall in IT.
- Balance of Program Management, Analyst or Operations background, with strong business acumen and orientation toward financial growth outcomes
- Organized and detail-oriented, with the ability to manage multiple partner relationships and competing priorities.
- Skilled in cross-functional collaboration and communication, with strong presentation abilities to engage both partners and internal stakeholders.
- Adaptable and collaborative, thriving in fast-paced, innovative product environments.
- Fluent in English, passionate about learning, and motivated to inspire others through enablement.
- Bonus Points: Have prior Customer Success, Enablement, and/or Sales experience
- Experience managing partner relationships in a SaaS based environment 
- Have experience working with DevOps stakeholders
- Familiar with Salesforce, Tableau and other industry specific programs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

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