Concierge Specialist | Up to $1750 | Outram park

Job Description

• Perform concierge services and information services.
• Handle complaints/ feedback and resolve issues by performing service recovery. 
• To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues.
• Assist in kiosk registration, queue management, entry and exit access via gantries.
• Attend to patients/ visitors’ enquiries and feedback.
• Provide wayfinding and wheelchair assistance.
• Ensure work areas are in operation in accordance to assigned operating hours.
• To retrieve and restock wheelchairs at concierge area as well as information counters.
• Any other relevant duties as and when assigned by the Superior.


Remunerations
• Annual leave
• Medical benefit

Job Requirements

• Positive attitude and excellent communication
• Rotating shift, including Weekends and Public Holidays.
• Comfortable with tech device usage.

Work Location (MRT)

Work Location