Outlet Manager

Job Description

•Ensure daily opening and closing duties in the outlet are properly executed
•Overseeing outlet operations and maintaining its operational smoothness
•Maintain high productivity, quality, and customer service standards
•Respond efficiently and accurately to customer feedback
•Recruiting & hiring of restaurant staff
•Responsible for induction training and on the job training of new employees and also
   newly promoted staff
•Responsible for employee's performance and discipline
•Responsible for achieving target sales and profit levels
•Liaise with Central Kitchen and external suppliers for ordering
•Manage stock levels of beverage and other related utensils and cutleries
•Backend duties: Sales report, stock takes, scheduling etc
•Ensuring safety, cleanliness and sanitation standards are adhered to by all staff
   of the restaurant
•Help out at other outlets when needed.
•Handle any other duties assigned by Outlet Manager/ Area Manager

Job Requirements

•Minimum GCE O-Level or ITE qualifications
•Minimum 3 years managerial experience in F&B or relevant experience
•Positive attitude with ability to influence and lead a team
•With F&B experience is an asset but not essential
•Pleasant and cheerful personality, energetic and team player
•Provide friendly and professional service to customers
•Able to multi-task, adapt to fast paced environment and work under pressure
•Able to perform split shift and work on weekends and public holidays
•Possess WSQ Food & Hygiene Certificate 

Work Location (MRT)